UTWS3_FAQ

Technical support for UTWS3

In here you could find the introduction, resources download, troubleshooting or after-sales service of UTWS3.

- 2026-08-06
  1.The summary of the UTWS3 Common Q&A, download
- 2026-08-06
  2.Notes for the first time use
- 2026-08-07
  3.Introduction to the connector. How to change earphone units?
- 2026-08-07
  4.Button control of the ear hook.
- 2026-08-07
  5.How to connect the UTWS3 to Bluetooth transmitting devices like mobile phones/players?
- 2026-08-07
  6.What can be done if the left and the right ear units are disconnected?
- 2026-08-07
  7.Introduction to the App control for the UTWS3
- 2026-08-07
  8.Introduction to the battery life, charging case and indicator lights
- 2026-08-11
  9.Phone calls and microphones of the UTWS3
- 2026-08-11
  10.Is the UTWS3 waterproof?
- 2026-08-11
  11.Introduction to the Bluetooth chip, Bluetooth version, transmission stability of the UTWS3
- 2026-08-11
  12.What can be done if the UTWS3 cannot be powered on/charged with an unresponsive indicator light?
- 2026-08-11
  13.After connecting to Zhuoning Music app, the UTWS3 cannot be connected to Zhuoning Control app. What can be done?
- 2026-08-14
  14. How to update the firmware for Zhuoning UTWS3 via Zhuoning Control APP?
- 2026-08-28
  15. My mobile phone is using Android 13 or above system, the ZHUONING Control app could not connect to UTWS3?
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Video help

How to clear and reset BT among the two sides? How to upgrade the firmware of UTWS3? How to enter pairing mode on UTWS3?